To turn the insights from a previous phase of the project into a medium that could be easily shared back to those that participated, (staff, residents, family members, and members of the community) the team used a combination of print, presentation and video materials.
For visuals, the team elected not to use people’s faces but rather used birds and people’s hands as symbols of new beginnings, global connections, and a collective diversity while maintaining a unique identity. Shapes were used to describe communication and language difference offering a more inclusive way of describing difference.
Recordings of quotes which illustrated the five themes were done with the support of care staff at two care homes in both Cantonese and in English. We refined the materials to be versatile and customizable, empowering staff to assess relevance and tailor messaging to best serve their facility.
The team is really proud of how the videos came together. You can check out both the English and Cantonese versions for each theme.
Flexibility and Spontaneity - English
Flexibility and Spontaneity - Cantonese
Individual Needs and Care - English
Individual Needs and Care - Cantonese
Recognizing and Supporting Ability - English
Recognizing and Supporting Ability - Cantonese
Relationships and Conversations - English
Relationships and Conversations - Cantonese
Sense of Purpose - English
Sense of Purpose - Cantonese
Project Team
Health Design Lab
Caylee Raber, Director
Vannysha Chang, Research Assistant
Eliza Rose, Research Assistant
Nadia Beyzaei, Coordinator
Vancouver Coastal Health
Jas Gill, VCH Dementia CARE Team Lead and Vancouver Residential Practice Team
Jo-Ann Tait, Regional Program Director for Asissted Living and Supportive Housing
Heather Mak, Professional Practice Director in Residential Care
Sharon Galloway, Community Partner
Reno Ouano, VCH Dementia CARE
Venus Villaos, VCH Dementia CARE
Girlie Ring, VCH Dementia CARE